Service Optimization Specialist
Meet Alicia! As a part of our team of research gurus who specialize in leading the background work that moves the needle for our clients’ career search campaigns, her resourceful nature, and research skills make her a great addition to our Service Delivery team.
Alicia is passionate about her work because she knows how meaningful it is. Being able to play a part in supporting a client to find a career that they’re enthusiastic about, is something that fills her with a sense of accomplishment and that she truly enjoys.
She has been commended on her ability to learn new processes quickly and easily transition to new tasks and roles. Her quick thinking and immediate action toward finding solutions to problems on her own, let her team and clients focus on other essential duties.
When she’s not working, Alicia enjoys going to the park with her husband and two children. She also is an avid reader who loves to learn. Currently, she is teaching herself German in hopes that she can visit there one day.
We are so thankful to have someone with Alicia’s ability to take immediate action and adapt to the current needs on our team!
How do you think that the job search industry is changing? The era where you do business with a handshake is long gone. The same is for the job search. With the ongoing innovative advancement of technology, most resumes are processed first by Applicant Tracking System (ATS) software, and only resumes with keywords are read by a person in the HR department.